State Farm® Insurance Agent Greg Root

"I called in to this location after to find out who a particular driver was, that dang near ran into me and my family while turning as we turned in which we clearly had the right away, but this fake tough guy, old stone cold Steve Austin lookin self, didn't yield, slow down or anything like that. We followed him and he hop out the car and went into state farm. Assuming he either worked there or at the very least had business there, I called to inquire about the guy to see if he worked there and to make a complaint, but the lady Gale didn't want to give us any of that information although I informed her what my intentions were and that was to make a complaint. I understand not wanting to divulge anyone's info to the public, but that guy needs to he reprimanded and go back to drivers training and practice more safety on the road. I use state farm insurance, so technically I am a customer and I didn't like how customer service was handle in this instance. Gale seems nice, but honestly she should have been more investigative and less dismissive (and I'm aware the guy was in office when I was asking who he was)"

"Best insurance office to work with. Great customer service. We switched to this office over 5 years ago as they were highly recommended. We have been State Farm customers for over 20 years and after having major issues with another State Farm office and almost dropping State Farm we switched to Greg Root. Great agent, great staff…"

"My wife and I just had the best blessing of meeting and speaking with the most helpful person. Needing help and getting it are often two different things, but today our State Farm agent Chris was great at both. She took her time to explain to us in detail, and answered all of our questions. We were truly blessed with her knowledge. Thank you so much."

"I have been a client at this agency for many years. My children cars as well as mine have been insured with Greg Root. I have never experienced a problem, any request that I have they're there to assist me. Keep up the good work and you will have a client for life!,"

"I have been a customer more then 30 years and I have had nothing but positive experiences. I’ve had a few accidents and they work with the repair shop to get my vehicle fixed in a timely matter. The office staff are very helpful when I call with questions, and if they have to get that from the corporate office they always call me back when they have answers for me. I have all my insurance with them, home, auto and a personal article’s policy. I check the competitions prices every year cause I like to save money when I can and as I’ve said I’ve been with them 30 years cause I haven’t found anyone else cheaper or that I felt would provide the professionalism I get from Gregg Root and his staff."

"I have been with Greg Root since 2002, covering my every insurance need and question. Very (like family) friendly yet professional atmosphere during any visit, and they always take the time to make sure I am fully satisfied. Only one claim so far, but they made it easy. I especially appreciate the courtesy calls whenever anything odd happens - I truly feel that insurance is not something I have to worry about, because Greg and his team are actively looking out for me."

"Should be Root 4 Ripoff! Took my full coverage insurance money for YEARS and denied my claim when my jeep hit a pot hole and was TOTALED. I still had 3000.00 left to pay on it and they denied my claim - said it was a pre-exisiting condition. Now they screwed me over by canceling my other 4 policies 8 months ago without even telling me. They can't tell me what happened and when I asked to be reinstated, it get the "new insurer" price.. because I haven't been insured for x-months. Bend over... here it comes again! Greg...now you don't even have the guts to call me. Do yourself a favor, people...steer clear."

"I currently have my home and auto insurance with Greg Root for three reasons. First, I priced different insurance companies and found that State Farm was slightly cheaper than the other companies. Second, I chose Greg Root as my agent because I've known him for 14 years and he is a very good person. Third, I previously had my policies with him through State Farm between 2007 and 2010 but switched to Allstate because I got better rates for a few years. Greg Root did a great job for me between 2007 and 2010. When I left his agency in 2010 he was very gracious about me cancelling my policies and never made it a personal issue. He understood my motivation to save money and he was just as understanding when I called him up 5 years later and wanted to come back for the same reason. I have never had any negative experiences with Greg Root as a person or with his insurance company. I like that his office is fully staffed with competent people who have certain areas of expertise (Greg, Julie, Tina, and Gail) . I recently filed a claim for a parking lot accident resulting in significant bumper damage to my car. Everyone in his office was professional about handling my claim and did everything possible to fix it to my satisfaction. I highly recommend the Greg Root insurance agency."

"I have been a long time client of Greg's and have stayed with his agency even though I moved 20 minutes away. He came out to my house in January, in a snow storm, for my insurance quote for closing that we needed quickly. Christine and Avery were instrumental in helping me to get insurance for my 16 year old, as I want her to have her own policy. They went above and beyond answering questions, phones calls and emails. After many quotes with different agencies, I decided to stick with State Farm for her first experience as an insured driver. Avery made her day when he made sure her proof of insurance was waiting at the Secretary of State the day she received her license so she could go right home and drive her car. I have never had a problem with Greg or any of his staff. I have always been treated kindly. Thanks to everyone for helping me get my daughter on her way. It was a stressful day, but you made it easier Avery."